Stockup Market Return Policy
At Stockup Market, we prioritize the freshness and safety of our food products. If you receive an item that is damaged, expired, or incorrect, you may request a return or refund within 7 days of delivery.
Verify Eligibility
Ensure the item is in its original packaging and meets our quality safety standards for returns. Perishable goods must be reported within 24 hours.
Contact Support
Email our customer service team with your order number and clear photos of the items you wish to return or report as damaged.
Await Authorization
Our quality control team will review your request and provide a return authorization number or confirm your eligibility for a direct refund.
Receive Refund
Once approved, we will process your refund to the original payment method or issue a store credit within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing